Refund Cover Integration Guide
This document explains how you can integrate with the Refund Cover platform and includes advice and best practice for using our service.
We’ve tried to cover everything you’ll need to know, but our team is on hand to help if you have any questions or encounter any problems. Please contact your account manager for assistance.
Terms used in this documentation
| Term | Description |
|---|---|
| Vendor | That’s you, as the organisation selling Refund Cover. |
| Purchaser | Your customer, the person making a purchase. |
| Purchase | The booking or order your purchaser makes. |
| Products | The individual items, such as tickets that make up a Purchase. |
| Offer | The offer of Refund Cover made to the purchaser. |
| Sale | A confirmed sale of the offered cover. |
| Refundable Terms | The terms under which the cover is offered. |
| Refund Request | A request made by the purchaser for a refund. |
Version history of this guide
| Document version | Date | Notes |
|---|---|---|
| 1.0 | May 2024 | Initial version |